All purchases have up to 30 days from the pruchase date to qualify for a return in the case that the customer is unhappy are has buyers remorse. The item will only be received if the original packing is in good condition and has not been installed previuos to the return. 

In the unlikely event that you should experience any defect in the materials or workmanship of your new Andolini product within FIVE years of purchase, the purchaser's sole remedy shall be the replacement (at the manufacturer's discretion) of all or any part of the product that is defective. Valves are guaranteed for a period of TWO years from purchase. Decorative surface finishes and O-rings are guaranteed for ONE year from the date of purchase provided that our advice concerning care has been observed and no scouring agents have been used.

This is provided that the product has been used for normal domestic purposes and that the care, installation and maintenance instructions have been observed. The warranty extends to the original purchaser only. You should retain a copy of your dated invoice as proof of purchase to validate any claims under this warranty.

Marks and scratches caused by improper installation or accidental damage are not covered by this guarantee. Neither are shade variations or any damage or defect caused by incorrect installation or abuse of the fitting.
As we are continuously improving and developing our products range, finishes & colours, in the event of a valid claim, we may not be able to provide an identical replacement for the defective product throughout the warranty period. Where an identical product is no longer available, we will supply the nearest equivalent from our then current product range. In assessing your claim, we must be given the opportunity to inspect the product as installed prior to removal. Any product returns must be packaged carefully as received and complete.

No other warranties, express or implied, are made, including merchantability or fitness for a particular purpose. Under no circumstances shall the manufacturer be liable for any loss or damage arising from the purchase, use or inability to use this product, or for any special, indirect, incidental or consequential damages. No liability is accepted for consequential damage to other household fixtures, fittings or furnishings arising from this claim, even if attached to the product. No installer, dealer, agent or employee of Andolini has the authority to modify the obligations or limitations of this warranty.